"In all, I truly appreciate Tri-State's professionalism, responsiveness, quality and value!"
My parents and I are long-time customers of Tri-State and they have always been wonderful in responding to our needs. I recently purchased a condo, and have had plumbing and HVAC needs attended to. The latest is the routine spring HVAC maintenance by John C.; he came, did his job very well, and was very friendly and knowledgeable. The next day, he even made sure I was contacted by Tri-State to set up air-duct cleaning, which will be done in a week. Also, my water heater died two days ago and Tri-State was able to set up an appointment for a new water heater just two days later (today)! Brian K. was here early on time and did an excellent job in swapping out the old water heater for a new one, and set it all up quickly and smoothly. He was also here last Dec as I had issues with hot water not lasting as long as it should at times. He was very knowledgeable and stated the DIP tube was starting to break down and once it completely breaks down, I would have no hot water, which could happen in a matter of months-- and that's exactly what occurred. In all, I truly appreciate Tri-State's professionalism, responsiveness, quality and value! Highly recommend them!!