"The installers were professional and did a really great job. Ultimately, TriState blew away the competition on price, timeliness of the installation, system quality, and financing."

      Just moved into a historic townhouse and my 13-year-old mini-split system died within 2 weeks of moving in and required a replacement. TriState provided, by FAR, the best price while also offering the highest end system PLUS they provided the best financing (via GreenSky). The installers were professional and did a really great job. Ultimately, TriState blew away the competition on price, timeliness of the installation, system quality, and financing.

      Kevin K.
      "I would, and have since our install, recommend(ed) Tri-State to friends and family since we've had the job done!"

      Install: Garrett, Dustin, and Jay were quick, efficient, and performed clean install work in our 70 year old house on Day 1. They were respectful of us requesting to keep pets isolated even with them needing access to extensive areas of the house.

      Duct Cleaning: Derrell & Jace were also respectful, open to sharing information with us, and quick. Duct cleaning involves every room of the home but they worked well with us during my wife and my work-from-home arrangements.

      Duct Sealing: Derrell & Charles were extremely quick with the duct sealing and were willing to discuss and share details of the Aeroseal process.

      I would, and have since our install, recommend(ed) Tri-State to friends and family since we've had the job done!

      Jake S.
      "We have been very satisfied with his service and because of the complexity of this high-efficiency system, we are hoping to have John do the maintenance indefinitely!"

      John has performed maintenance on our furnace for several years. It is technical work and his competence is impressive. He is knowledgeable, informative, and effective. And he’s also a really nice guy. We have been very satisfied with his service and because of the complexity of this high-efficiency system, we are hoping to have John do the maintenance indefinitely!

      Rita C.
      "They are responsible and will follow through. Our calls are attended to, with callbacks and emails, and they arrange technicians quickly."

      TriState is solid. They care, they are prompt and are competent. They are responsible and will follow through. Our calls are attended to, with callbacks and emails, and they arrange technicians quickly. Dan was here today, following up, and he’s a good representation of the company. He knows a lot and doesn’t give up when looking for solutions. Happy with the service!

      MJW
      "We are finicky consumers, especially when thousands of dollars are on the line, so we ask a lot of questions. The folks from TriState were responsive and helpful throughout the process."

      We had TriState install a ductless mini-split system in our home. We were pleased with the service we got at every stage of the process, from the initial visit from the sales rep (Rafael) to the installation work (by Donny, Andrew and Phil). We are finicky consumers, especially when thousands of dollars are on the line, so we ask a lot of questions. The folks from TriState were responsive and helpful throughout the process. Very satisfied 👍

      John W.
      "Finally, the installation team went above and beyond to get it right and was very professional."

      I had a great experience with TriState. First, they do everything, which is always good to get the complete job done quickly and efficiently. Second, the customer service was phenomenal, from Rafael patiently helping me understand all that needed to be done for our energy efficiency needs, to the customer service team helping file the rebates for Pepco and Washington Gas. I love that they guarantee the Pepco rebate by deducting it from the bill right at the start-- no one else does that. Finally, the installation team went above and beyond to get it right and was very professional.

      Tina A.
      "He serviced the equipment and offered advice on how to optimize the system I have. Look forward to seeing him next time."

      Fidal from TriState was my Service rep. He arrived right on time and did a great job. He serviced the equipment and offered advice on how to optimize the system I have. Look forward to seeing him next time.

      John G.
      "They were very courteous and respectful of me and my house. They put down covering to protect my carpet and put protective covers on their shoes while in the house. Upon finishing they cleaned up and made sure the area in which they worked was like they fo"

      As usual I had excellent service from TriState when they installed my new Air Conditioning System. When the work was scheduled I was given a window of 8 - 10 a.m. and the service men arrived at 8:05. They were very courteous and respectful of me and my house. They put down covering to protect my carpet and put protective covers on their shoes while in the house. Upon finishing they cleaned up and made sure the area in which they worked was like they found it. They explained my system and answered all questions that I had. My family has relied on TriState for all our heating, air conditioning and plumbing needs for a long time, and as long as I receive this type of service. I will continue to rely on TriState. TriState Home Services is my go to Company. Thanks for many years of Great Service!

      Sandra S.
      "He did a fast competent quality repair. Thrilled we did not have to go through a night without heat."

      Diagnosed problem right away. Had the part on the truck. He did a fast competent quality repair. Thrilled we did not have to go through a night without heat. Thank you team!

      Dace B.
      "Took his time to do the service and provided insight and guidance to us. He also took the time at the end of the service call to ask us if there were other questions."

      Service agent was professional, courteous, took his time to do the service and provided insight and guidance to us. He also took the time at the end of the service call to ask us if there were other questions. It was a great experience.

      Francesca B.
      "Called TriState Home Services at 830am, had service techs here by 10 am and the problem was solved at a reasonable cost and done by 1030 or so."

      Had an electrical issue with home furnace, called TriState Home Services at 830am, had service techs here by 10 am and the problem was solved at a reasonable cost and done by 1030 or so. Drew and Dale were my techs, very professional and informative. I highly recommend these gentlemen and TriState for a job well done. Will definitely call them for any future electrical work.

      B Ridgley
      "In all, I truly appreciate Tri-State's professionalism, responsiveness, quality and value!"

      My parents and I are long-time customers of Tri-State and they have always been wonderful in responding to our needs. I recently purchased a condo, and have had plumbing and HVAC needs attended to. The latest is the routine spring HVAC maintenance by John C.; he came, did his job very well, and was very friendly and knowledgeable. The next day, he even made sure I was contacted by Tri-State to set up air-duct cleaning, which will be done in a week. Also, my water heater died two days ago and Tri-State was able to set up an appointment for a new water heater just two days later (today)! Brian K. was here early on time and did an excellent job in swapping out the old water heater for a new one, and set it all up quickly and smoothly. He was also here last Dec as I had issues with hot water not lasting as long as it should at times. He was very knowledgeable and stated the DIP tube was starting to break down and once it completely breaks down, I would have no hot water, which could happen in a matter of months-- and that's exactly what occurred. In all, I truly appreciate Tri-State's professionalism, responsiveness, quality and value! Highly recommend them!!

      Marissa C.
      "Clean up after themselves well and have an apprentice program. They adhered to COVID safety standards and wore masks when speaking with us outside."

      They know what they are doing, clean up after themselves well and have an apprentice program. They adhered to COVID safety standards and wore masks when speaking with us outside. TriState has reasonable prices and responds quickly to your questions/concerns or issues with your HVAC.

      Deb
      "You can expect courteous, professional, knowledgeable, and friendly service from the staff that answers the phones to the technicians that come to your home. You can depend on them in an emergency too."

      I've had a maintenance contract with TriState for many, many years. They are a great company. You can expect courteous, professional, knowledgeable, and friendly service from the staff that answers the phones to the technicians that come to your home. You can depend on them in an emergency too. Very responsive.

      Heidi F.
      "They are friendly, professional and updated me where they were in the process every step of the way. They were very knowledgeable and did not mind answering my questions about the new system."

      Service Technicians, Matthew and Shane installed our new HVAC system today (in 94 degree weather🥵!) and I can't say enough good things about them and their work. They are friendly, professional and updated me where they were in the process every step of the way. They were very knowledgeable and did not mind answering my questions about the new system. There was absolutely no mess of any kind left behind. Much appreciated! I highly recommend these two service technicians. They made a miserable situation more pleasant. Thanks, guys! A+

      Mary A.
      "From start to finish everyone was super honest and professional. Fast service and a great system for a great price."

      We just had our whole air conditioning system replaced by Tri-state and couldn’t be happier. From start to finish everyone was super honest and professional. Fast service and a great system for a great price. We wouldn’t go anywhere else.

      Jesse S.
      "All (office & technicians) are very respectful, professional, and knowledgeable. Very dependable service from this group."

      Great response time. All (office & technicians) are very respectful, professional, and knowledgeable. Very dependable service from this group. Would recommend them to anyone!

      Barbara A.
      "They always show-up when they say they will and always do a good job."

      Tri-State has been performing regular annual maintenance on my gas furnace and humidifier for the last 9 years and I have no complaints. They always show-up when they say they will and always do a good job.

      Bill S.
      "He provided great service and was so helpful! He always called when he was on his way and I really appreciated that."

      TriState did an excellent job for us when a module went bad and left us without a heat pump on Christmas Day. Bojan was friendly and courteous from his first call (on a holiday weekend no less) to his most recent visit. He provided great service and was so helpful! He always called when he was on his way and I really appreciated that. I’m sure he has to be one of your top technicians because everything he did was 5 Stars!

      Anita P.
      "He worked diligently and was extremely careful. I felt the work was quality as well as the equipment. TriState moved my schedule up to accommodate my need to take care of a disabled family member."

      The service was wonderful. The technician was extremely competent. He worked diligently and was extremely careful. I felt the work was quality as well as the equipment. TriState moved my schedule up to accommodate my need to take care of a disabled family member.

      Fran R.